FAQ

Shipping:

Your order will be shipped on average within 3 – 5 business days of the time you place your order.

  • Estimated shipping delivery times: USA 3-5 business days; Canada 5-10 business days; Rest of the World 10-20 business days.
  • International shipping: International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
  • Order(s) not received: If your order didn’t end up arriving, be sure to let us know! First, please check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost. If the shipping address was correct, get in touch with us at heritagerags@gmail.com and indicate your order number. We will try all we can to help.

Size:

Our clothes are cut for a fashionable shape. Most of our garments fit a little snug to flatter almost any body type. If you are unsure about the appropriate size, we recommend you order the next size larger.

Return Policy:

Return any unworn, unwashed or defective merchandise by mail within 30 days of the order shipment date. Returns will be refunded to the original form of payment.

  • Damaged items: If you receive a damaged item, please contact us within 7 days of receipt.
  • Wrong size: If you receive the wrong size (a size different than the one you ordered), please contact us at heritagerags@gmail.com so we can send you the correct size ordered.

Contact Information:

heritagerags@gmail.com